Solid Wood Furniture FAQ
What is the difference between platform increase/decrease options and mattress height adjustments for the bed frames?
A platform option raises or lowers the overall platform in relation to the floor. You may want a higher bed to increase the space under your bed (for storage) or you might want a lower platform for a different look.
On the other hand, a mattress thickness adjustment moves the headboard up or down in relation to where the top of the mattress would meet the headboard. This option adjusts for different sized mattresses so the headboard doesn’t become buried behind a thick mattress or look awkwardly high if you have a thin mattress.
On the other hand, a mattress thickness adjustment moves the headboard up or down in relation to where the top of the mattress would meet the headboard. This option adjusts for different sized mattresses so the headboard doesn’t become buried behind a thick mattress or look awkwardly high if you have a thin mattress.
What is the height of the platform (where the mattress rests) on Dapwood beds?
Well, it depends on the model. All of the DreamWeaver Series frames are 12 inches from the floor to the top of the slats. In the DreamCatcher Series, the platform heights are 12.5 inches. As with all of our products we have options to customize to your particular tastes. As standard options on most of our bed frames, we can “Lift” the platform 3″ or “Drop” the platform 3″. Since we build these frames to your order, we can modify most of the heights if you have a particular need.
In the rare case of a squeak developing what should I do?
Take apart the offending joint, tighten the screws and rub candle wax where the wood meets.
Can I later change my bed to a different style?
In most cases, YES! Since we have developed a modular bed frame, most of the parts can be easily changed out for different parts.
What kind of finish is used on your products?
Our products are finished with a hand-rubbed linseed oil finish. Our linseed oil is entirely pure and has absolutely no VOCs and no heavy-metal driers. It is completely non-toxic and is safe for food contact if, for some reason, you wanted to prepare food on your Dapwood product 🙂 We have also started offering a natural Teak Oil and plant based stains as well. Learn more
What is the difference between hardwood and softwood?
Although it is a commonly used distinction in the lumber and timber industries, the differences between hardwoods and softwoods are actually rooted in plant reproduction rather than the actual ‘hardness’ of the wood. While all trees reproduce using seeds, hardwoods (angiosperms) produce seeds with some sort of covering like a fruit or nut tree. Softwoods (gymnosperms) produce seeds without any sort of covering. The softwood seeds are often produced in cones which later drop the seeds to the ground ‘naked’. Hardwood examples include Oak, Maple, Walnut and Cherry. Softwood examples include Southern Yellow Pine, Douglas Fir and Spruce Pine. Learn more
Why would I want my furniture to be made out of harder wood?
Harder woods are generally less prone to wear and abrasion from dings and scratches than softer woods. Additionally, harder woods are generally very strong when compared to similarly dimensioned pieces of softer woods. Learn more
How do I care for my Dapwood furniture?
Regular dusting with a clean, soft cloth is usually sufficient. Some other pointers that apply to solid wood furniture in general include:
Avoid exposing your furniture to strong sunlight. The ultraviolet (UV) radiation can discolor or damage the wood and/or finish of your Dapwood furniture.
Avoid exposing your furniture to high and low temperatures and humidity. Extremes in temperature and humidity can damage your Dapwood furniture. Additionally, don’t place hot items such as pans or moist items such as drink glasses on your furniture without protective padding or coasters.
Avoid exposing your furniture to products containing solvents. Common household items most often containing solvents include perfume, hairspray, nail polish remover, spot removers, glues and adhesives. These products can damage the finish of your furniture.
Avoid exposing your furniture to strong sunlight. The ultraviolet (UV) radiation can discolor or damage the wood and/or finish of your Dapwood furniture.
Avoid exposing your furniture to high and low temperatures and humidity. Extremes in temperature and humidity can damage your Dapwood furniture. Additionally, don’t place hot items such as pans or moist items such as drink glasses on your furniture without protective padding or coasters.
Avoid exposing your furniture to products containing solvents. Common household items most often containing solvents include perfume, hairspray, nail polish remover, spot removers, glues and adhesives. These products can damage the finish of your furniture.
I've scratched my Dapwood furniture, what should I do?
If your Dapwood furniture becomes scratched, you can easily repair the scratch since it is made from solid hardwoods. Depending on how deep the scratch is, you may need to use coarser grits to blend the scratch. Use finer sandpapers until the scratch is gone. Finish with approximately 150 grit sandpaper and reapply pure linseed oil.
How quickly will I receive my furniture?
All items are shipped directly from our shop. The standard time to complete an order in 2.5 weeks from the time that we actually receive the order. Depending on your distance from Albuquerque, the transit time can be anywhere from 1 to 4 business days.
I can't wait that long. Can I get it quicker?
Yes, we can expedite your order. We offer Rush and Double Rush options that shorten order completion time to 2 weeks and 1 week, respectively. There are fees associated with these expedited turnaround time options.
What are some of the options available with your beds ?
Our beds are extremely customizable. Options include:
- Premium Hardwood: Premium Appalachian red oak and white hard maple (cherry and walnut available on many models)
- Slat Spacing: 3″ standard but options for 1.5″ or .25″ spacing.
- Platform adjustments: Approx 12 inch is usually standard but we have different height adjustment options
- Headboard adjustment: Adjust the headboard location to accommodate various mattress thicknesses.
- Footboards: Available on most frames
- Finish: Pure, natural linseed oil, teak oil, plant based stains or unfinished
- Extra long beds: Queen or Cal-King length
In addition to the standard options above, we can create almost any custom length, width or height that you might be looking for with most of our beds. Learn more
Do I need a box-spring with your beds?
No, a box-spring or a foundation is not required with our beds. Our beds are specifically designed in a way that they eliminate the need for a box-spring or mattress foundation. That said, you can use a box-spring with our beds if you choose to do so but be sure that you let us know so that we can raise the headboard up high enough to peek out over your mattress!
How do I disassemble the bed frame?
Like assembly, all you need is a rubber mallet. The easiest way is to flip the bed frame upside down and strike the rail or crosspiece with the mallet right next to the leg. It will probably take several strikes to loosen the joint. If you are not able to flip the bed frame, you can use another method. Stack a pile of books under the rail or crosspiece that you want to loosen so that the leg is approximately 1″ above the floor. Now strike the top of the leg with the rubber mallet. It will probably take several strong strikes to loosen the joint.
How do I know you manufacture quality products?
We have been making quality furniture since 1985 when big hair and acid wash jeans were coming into vogue. We believe that if we were making junk we would not still be in business. We don’t like to toot our own horn so we leave that to our customers. Learn more
How do I know you didn't fabricate glowing comments from customers?
First of all that would be dishonest- something we are not. Honestly, we very rarely encounter a situation where our products fail to exceed expectations. If it does happen we do our best to resolve the issue fairly and (hopefully) create a fan for life. Unfortunately, once in a blue moon, we do encounter a customer that tries to take advantage of us and/or become belligerent. We don’t treat people that way and expect the same in return. After all is said and done, we know that we behaved ethically and professionally and must accept that some people will never be satisfied. That’s OK. We believe that we have all encountered someone like this and things that come out of their mouths have to be taken with a grain of salt. We truly know that we are making a great product that 99.999% of our customers love. We believe you will too!